At Colexiv Law Professional Corporation (“Colexiv”, “We” or “Our”), we pride ourselves on doing the right thing. That commitment also applies to how we collect, use and maintain personal information you provide to us. We are mindful of our legal obligations and professional standards of ethics, but even more mindful of protecting and maintaining the trust between us.
We at Colexiv comply with the Personal Information Protection and Electronic Documents Act and all other privacy legislation and guidelines in the jurisdictions in which we do business.
“Personal Information” is defined by privacy legislation and, broadly speaking, is any information about an identifiable individual or information that allows an individual to be identified. This usually does not include your name, business title, business address, business telephone or fax number, business e-mail address or information generally available through public sources. In order to do business and to provide our clients with legal services, and to market our services, we occasionally need to collect, use and disclose other information about you. This information might include your name, age, mailing address, residential phone numbers or e-mail address, financial, credit, tax, income and benefits information and records, past and present work and corporate experience or affiliations, personal health information and medical records, billing history and family or relationship information. With your consent, we may also use this information for marketing purposes or to improve our website.
In entering into a professional relationship with you, We, our service providers or agents, obtain information that may be Personal Information. In order to collect, use or disclose this information, we will obtain your consent, either in writing or orally, unless consent is implied or is otherwise not required by law. By submitting personal information to Colexiv or those acting on Colexiv’s behalf, you agree that we may collect, use and disclose such information in accordance with this policy and as permitted or required by law. You may refuse consent or withdraw it at any time. However, doing so may render us unable to provide further or adequate services on your behalf.
Generally, Colexiv collects, uses and discloses Personal Information about you only for the purpose of carrying out legal services on your behalf or for other purposes with your consent. We do use client contact information for marketing of our services, to provide general information to clients and others and as may otherwise be permitted by law. We do not sell Personal Information to third parties.
Typical uses or disclosure of Personal Information in the course of our practice include:
Wherever possible, we collect Personal Information from you or the individual concerned directly and always in ways permitted by law. In the course of providing services, we may be required from time to time to obtain Personal Information about you from third parties or agents. These parties might include witnesses, experts or other service providers. In doing so, we will obtain your consent, direct or implied, or as otherwise allowed by law.
We may occasionally disclose Personal Information to third party agents, service providers, firms or government agencies for the purposes listed above. In doing so, we ensure that the third parties maintain appropriate levels of confidentiality and security or agree not to disclose Personal Information other than for the purposes consented to by you.
Colexiv uses physical, electronic and administrative means to keep Personal Information safe and protect it in ways appropriate to the sensitivity of such information. What minimal physical documentation we keep is kept on-site in secure premises only for so long as it needs to be kept and then shredded or returned, as appropriate. Our premises are secured to limit access. Client information is made available to staff and agents only as is necessary to carry out the purposes described above. We have in place computer firewalls and secured cloud storage to protect electronic information. All computer terminals are password protected.
On our website, like most other commercial websites, we may monitor traffic patterns, site usage and related site information in order to optimize our web service. We may also collect information that may be volunteered by visitors through online surveys or subscriptions to electronic newsletters. This information is used internally, only in aggregate form, to help manage our site and to improve its content. We may provide aggregate information to third parties, but these statistics do not include any identifiable personal information.
We are constantly reviewing and updating our practices. As a result, this policy is subject to change. Any amendments will be posted on our website and made available upon request. Any changes in policy will take effect as of the date of posting.